GENERAL CONDITIONS

ACCEPTANCE OF THE GENERAL CONDITIONS
By subscribing to our services offered on this site, the tenant expressly declares to have read, understood and accepted without reserve the present general conditions, as well as all the specific conditions which could be established. These conditions have an indefinite period of validity, Can Clarós reserves the right to modify them unilaterally, without affecting the services or promotions contracted before the modification.

RESERVATION
The stay is confirmed as soon as the 30% advance of the corresponding reservation has been paid and is only valid for the persons and dates indicated. The cancellation of the reservation leads to the loss of the amount paid, which is why it is strongly recommended to take out travel insurance. In the event of force majeure or Can Clarós should cancel the reservation, everything will be done to find an alternative or other accommodation if the tenant wishes, otherwise the full amount will be refunded.

One week before arrival at the latest, the tenant must send us the rest of the rental amount as well as a copy of an identity document (by e-mail) of the person to whom we will give the keys. and who will be responsible for any damage that may be caused.

ARRIVAL
It is important to clarify that a rural house does not function as a hotel and does not have a reception. In order to ensure an optimal reception, it is necessary to agree on an arrival time between Can Clarós and the tenant.

A deposit of 500 euros is requested upon delivery of the keys and is returned at the end of the stay if no damage or additional cleaning costs are found. An inventory of Mas equipment and property is provided on arrival.

The Mas is rented as a unit and does not include other services, unless previously required, consented and confirmed. Bedding and a set of towels per person as well as a bath towel per person are included, the beds will be ready. The kitchen is equipped with all the elements that we consider important and necessary, as well as all the cutlery and crockery sufficient for the maximum number of people admitted.

IMPORTANT
The use of Can Claros, its swimming pool and its garden is available to the number of people announced in the rental contract. Larger numbers (for visits, parties, family events, meals etc.) are only permitted upon request and prior authorization and otherwise strictly prohibited. If, despite everything, the tenant should break this rule, Can Clarós reserves the right to cancel the contract with immediate effect, to ask the tenant and occupants to leave the premises without any compensation or refund.

ANIMALS
Pets are welcome on request and for a supplement of 50 euros per week and per animal (three maximum). It is essential to obtain written authorization at the time of booking.

POOL
We guarantee the maintenance and cleanliness of our swimming pool. It is up to the tenant to take all the necessary precautions for its use, in particular if he is staying with young children for whom he must ensure the supervision and responsibility. It is unsupervised and accessible between 10:00 a.m. and 08:00 p.m., unless otherwise indicated. Eating at the edge of the pool is not allowed. Bulky or sharp objects are not permitted within the pool enclosure. Ball games and others are authorized provided that the facilities in place are respected (any damaged or destroyed equipment is invoiced). The swimming pool is strictly reserved for registered occupants. Outsiders and those who do not respect the rules are not allowed in the pool enclosure. Please do not use the towels from your room at the pool, and those provided for the bath.

VARIOUS
This ancient Mas, due to its architectural configuration, is unfortunately not suitable for people with reduced mobility. Smoking is not allowed inside the Mas. The latter being located in a wooded and arid environment in summer, it is necessary to take all precautions to avoid the risk of fire.

The Mas does not have air conditioning. The orientation, ventilation and thickness of the walls make it possible to maintain a reasonable temperature, except in exceptional cases. Fans can be provided if needed.

PARKING
The car park located inside the enclosure of the house is secured by a code gate and a surveillance camera. It can accommodate 2 to 3 cars. Possibility to park outside the enclosure also (without surveillance camera).

WATER, ELECTRICITY
Responsible use of water and electricity (Agrotourism) is essential, as is the case with the facilities.

PRICE
The rental includes: Bed and bath linen (sheets and towels), running water and electricity consumption, household appliances, crockery, cutlery, glasses, kitchen utensils, kitchen towels and cleaning products. During the stay, the cleaning is the responsibility of the tenant, except agreement and organization of additional services beforehand. In the event that the Mas is returned with damage and/or in poor cleanliness and/or order, the deposit may be retained. Incidents must be reported as soon as possible to avoid any inconvenience at the end of the stay..

DEPARTURE, CLEANING
Occupants are asked to vacate the house by 10 a.m. at the latest. The tenant will hand over all the keys to the manager after a quick inventory. Compulsory cleaning is charged at 200 euros. Unless prior agreement, the tenant will go to the sorting point to evacuate his waste when leaving the premises.

TERMINATION
CAN CLARÓS may terminate the contract (without obligation to reimburse), in the following cases:
1. Excess unauthorized occupants.
2. The assignment or subletting of all or part of what is the subject of this contract.
3. Moving indoor furniture outside the house: tables, chairs, television, personal effects, etc.
4. Non-compliance with the usual rules of urbanity, hygiene, coexistence or public order.
5. Improper or negligent use of facilities or equipment.

APPLICABLE LAW AND JURISDICTION
The rental is governed by Spanish law and is concluded as a temporary residence and pleasure. The lease ceases automatically at the end of the term fixed on the rental contract. The rental may not be extended without the prior written consent of the Lessor. Consequently, the rental contracts will be governed by the provisions of the Civil Code as well as the conditions provided for in this mandate. These general conditions apply in the absence of any contrary, different or additional stipulation in the special conditions. In the event of a dispute, it will be dealt with by the Court of Figueres.

PERSONAL DATA POLICY
CAN CLARÓS complies with the law on the protection of computer data. Any person may exercise their rights by sending a request accompanied by a photocopy of their identity card to the address indicated in the header. By completing the reservation request, anyone authorizes Can Clarós to process personal data in order to allow the administrative and accounting management of the stay as well as the commercial follow-up by offering services and products through any communication medium including electronics.

OBJECT
These general conditions govern the tourist accommodation contract between the contracting person (hereinafter the tenant) and CLAROS REVIVAL SL (hereinafter Can Clarós) NIF B09611484, registered office: CLAROS REVIVAL SL, Carrer Nou 63-65 1° 6°, 17600 Figueres (Girona).
Registered in the Commercial Registry of Girona: Registre GI-00069818, Volume 03364, Feuille 111.
E-mail info@canclaros.com and phone +34 692 42 25 52.
CAN CLARÓS is duly registered in the Registry of Tourism of Catalonia, with the identifier PG-001441

27.06.2023